Executive Postings

Position: Credit Manager, CRM, SE Asia (focus on Malaysia, Singapore & Brunei)
  • Multinational Corporation
  • Singapore-Based Position, Regional role


  • Reporting to: Senior Manager, Asean Finance, APAC Consolidation & M&A
       

    Our client is the global technology leader in information commerce. They help businesses, such as merchants and financial institutions, safely and efficiently process customer transactions and understand the information related to those transactions.

    They provide payment-processing services to the world's largest financial services providers, to the merchant around the corner, and to businesses and governments of all sizes in between. The company serves more than 5.4 million merchant locations, more than 2,000 card issuers and their customers and millions of consumers worldwide. Approximately 27,000 employees around the globe provide credit, debit, private-label, gift, payroll and other prepaid card offerings and merchant transaction processing services; Internet commerce solutions; and check guarantee and verification services.

       

    PRIMARY OBJECTIVES:

    Summary of Job Responsibilities:  reports to VP, Credit and Risk, Asia Pacific

    • This role is part of the Credit & Risk Management team in South East Asia region of Asia Pacific which is part of the International Credit Team.
    • Responsible for the portfolio within SE Asia with current focus on Malaysia, Singapore and Brunei markets.
    • But from time to time, depending of need and contingencies within the International Credit Team, you may be assigned to help out or cover other region credit and risk management functions as well.

    To ensure and conduct the following activities:

    • Primary functions (1) Credit Underwriting and (2) Fraud
    • Secondary and supportive functions involving (1) Periodic Review and (2) Collections within the portfolio assigned and (3) Assistance in Portfolio management MIS, Policy changes and Process implementation, Credit Projects relating to countries assigned (eg auto approval, change of fraud rules, etc)

    Details of functions:

    a) Credit Underwriting

    1. Perform Underwriting process to ensure adherence to JV policy/procedural/SLA guidelines.
    2. Assist in Underwriting process for larger exposure approvals.
    3. Ensure proper communication of Underwriting requirements to relevant Sales teams, to ensure completeness and accuracy of information.
    4. Analyze productivity & effectiveness of Underwriting process.

    b) Fraud

    1. Transaction monitoring of merchants especially potential fraud and credit losses and take risk mitigating actions proactively to minimize fraud losses
    2. Ensure timely communication and risk-mitigating activities for high-risk accounts between client-bank and senior credit & risk management.
    3. Review monthly productivity statistics and risk avoidance success rates, including scheme fraud trends reports and MIS
    4. Provide consultation on larger risk accounts including fraud training of merchants
    5. Close contact with fraud counterparts in the markets and keep abreast of industry fraud trends so as to be proactive and effective in fraud management

    c) Periodic Review (PR)

    1. Provide support relating to the information gathering, analysis and production of PR reviews.

    d) Collections

    1. Provide support relating to the collection of outstanding receivables as needed.
    2. Provide inputs concerning reserve adequacies and write-offs for uncollectible accounts.

    e) Country Portfolio risk management and MIS, Policies, Process and Project

    1. Assist in portfolio MIS reporting
    2. Acts as a resource to International Credit on general information on countries assigned as well as the industry and market developments therein
    3. Participate and contribute to customizing in-country credit policies, process and credit projects

     

       

    Interested candidates please email your updated CVs along with current and expected remuneration to cv@garner.com.sg. Please indicate the Job name in the subject heading.

    We thank you for your interest and regret that only short listed candidates would be notified.